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Illustrated by PUNEW 

Maximum purchase number for a single purchase are limited to 4 because of the packing boxes limit. If you want to purchase more than 4 products, you have to additionally order the product.

Please select your country at the time of purchase.


Alice and DEEMO, costumed as El_Clear and El_Fail!

We provide you PUNEW's collaboration illustration 

into acrylic figure.

Pre-order date

Sep. 24th, 2019 ~ Oct. 6th, 2019 KST 23:59

※ Color may seem differ by PC or Mobile environment.

[Material] Acrylic

[Size] W 13.6cm x H 13.8cm

[Trivet] 10 cm x 10 cm

[Made in] KOREA


Illustrated by PUNEW 

[Acrylic Stand Packaging Front Side 20*16]

[Acrylic Stand Packaging Back Side 20*16]


※ Acrylic figure and trivet is protected by 

scratch protection film.

Please remove before assemble.

※ It may be damaged easily from shock or fall. 

Please becareful.

If you want to clean the product, 

please care it with soft cloth.

Available Country/Region

※ Please check available country first before purchase.

※ Shipping is only available for selected countries.


Shipping informaiton

  • Avg. 7~15 Days.
  • Some countries may take more time.
  • If exceptional reason, such as natural disaster happens, shipping might be delayed.
  • Italy, Canada and Australia, USA: tracking shipment is unavailable due to policy of local post office. 


1. Allowed cases for refund and exchange.

- Refund/exchange decision made with customer's mind change can only be accepted within 30 days after receiving the product and shipping fee including related taxes are customer's responsibility. 

Cancellation fee can be changed without notice by change in international currency.

- If wrapping is opened or product has been damaged, refund/exchange are not allowed.

- Inquire via https://muca.global/QA or help_muca@muca.world for refund or exchange.

2. Prohibited cases for refund/exchange

- If included goods/hangtags have been lost or damaged.

- When shipped without goods/hangtags.

- If tag has been removed from the product or any of the included goods are missing. Also, if the product has been worn and value of the product has been damaged.

- If some kind of pollutant is on the product including cosmetics.

- If product has been damaged or lost by conditions that are responsible to customer.

- If product's value has been lost or dimished by timebeing.

- If refund/exchange has been requested solely by customer's mind change. (Color difference made by monitor's resolution.)

※ For refund/exchanges made with customer's mind change, shipping fee for refund is customer's responsibility.

※ If original product's issue is reason for the request, shipping fee for the refund/exchange will be charged by MUCA.

3. Refund/Exchange Information.

- Send to: NEOWIZ PANGYO TOWER MUCA TEAM, 14, Daewangpangyo-ro 645beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 13487, Korea

- Name of Bank: Citi Bank Korea Inc.

- Swift Code: CITIKRSX

- Account No: 176-00098-432-01

- Account holder: NEOWIZ Corporation

4. Refund/Exchange Shipping Fee

- For related inquiry, please inquire via https://muca.global/QA or help_muca@muca.world